Passenger Service Agent (Part Time
Job in
Nashville, Davidson County, Tennessee, 37201, USA
Listed on 2026-08-12
Listing for:
Airport Terminal Services
Part Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Airport Operations & Services, Call Center / Support, Bilingual
Job Description & How to Apply Below
Airport Terminal Services - - Responsibilities:
Provide exceptional customer service at the ticket counter and gate to ensure passenger satisfaction throughout their journey;
Handle reservations, preparation, and issuance of tickets and itineraries, and compute fares; issue refunds and manage baggage interactions;
Process lost and found activities, initiate tracing procedures for lost passenger baggage, and handle damaged or lost baggage claims;
Answer inquiries regarding flight schedules, fares, and general travel information; coordinate with flight crew and ground staff;
Meet aircraft at gate or loading area; assist with boarding and enplaning; check tickets and documents for validity; manage reservations and standby lists
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