Customer Service Representative

Overview

Join a globally recognized leader in healthcare innovation that’s been transforming lives for over 130 years. This award-winning organization has been named one of Forbes’ “World’s Best Employers” and is consistently recognized for its commitment to sustainability and employee well-being. You’ll be part of a mission-driven team that powers cutting-edge solutions across more than 100 countries. If you’re looking for purpose, growth, and global impact, this is where your next career move begins.

• Manage Scheduling and Dispatch:
  Maintain daily schedules for service resources, dispatching them to service calls in a timely manner and optimizing response times.
• Coordinate with Teams:
  Communicate with the service team to resolve scheduling conflicts and with the warehouse to procure service parts for maintenance and repairs.
• Handle Customer and Internal Documentation:
  Document customer interactions and service orders.
• Ensure Compliance and Efficiency:
  Adhere to all organizational policies and regulations, and escalate issues to the appropriate personnel to ensure swift resolution.

• 1-3 years of Customer Service or Planning experience

• Competitive Compensation: Earn above-market pay at $31.90/hour, along with excellent benefits that support your well-being.
• A Supportive and Collaborative Culture: Join a team of friendly, driven coworkers and work with supportive management that is genuinely invested in your professional success.
• Work with a Global Leader: This is a fantastic opportunity to join a global company with a rich legacy of craftsmanship and quality.

• Associate

• Full-time

• Customer Service and Administrative

• Medical Equipment Manufacturing
• Computers and Electronics Manufacturing