Hybrid Bilingual Affiliate Customer Service Specialist
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-26
Listing for:
BMI
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, CRM Systems & Management, Spanish Customer Service
Job Description & How to Apply Below
BMI is seeking an Affiliate Customer Service Associate - Bilingual for a hybrid call center role in Nashville. You will assist songwriter and publisher customers in English and Spanish, handling inquiries, registrations, and account maintenance with empathy and accuracy.
Responsibilities include managing a high volume of contacts via phone and email, researching issues, and documenting details in the CRM. Prior CRM familiarity and a customer-focused mindset are essential for success in this role.
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