Parking Services Rep

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With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated.

We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Directs patients and visitors to the correct parking areas, enforces parking rules and minimizes safety concerns with occasional guidance. Monitors and inventories parking areas to ensure work areas and equipment are safe, properly maintained and in good operating condition. Transports patients and visitors to their vehicles and/or patient entrances.

• Interprets and enforces parking policies by providing information and direction.
• Reports any accidents, violations of policy, safety hazards or unusual occurrences.
• Performs minor maintenance in lots and communicate issues and hazards to proper contact.
• Provides support for the parking registration process.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Critical Thinking (Novice):
  The objective analysis and evaluation of an issue in order to form a judgment.
• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Computer/Electronic Knowledge (Novice):
  Knowledge of the use of applications and tasks on computers and other electronic devices as part of regular work responsibilities. It includes knowledge of software such as word processors, spreadsheets, text editors, and graphics.
• Customer Conflict Management (Novice):
  Ability to manage conflict, disharmony and strife among people and situations, while recognizing and addressing sensitivities.
• Safety (Novice):
  The knowledge of and attentiveness to safety as well as compliance with the rules regarding safety.

• Organizational Impact:
  Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
• Problem Solving/ Complexity of work:
  Follows a well established process to solve routine problems where solutions are clearly prescribed.
• Breadth of Knowledge:
  Has basic job knowledge of systems and procedures that are common to own job.
• Team Interaction:
  Individually contributes to the team.

• Delivering Excellent Services :
  Serves Others with Compassion:
  Invests time to understand the problems, needs of others and how to provide excellent service.
• Solves Complex Problems:
  Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
• Offers Meaningful Advice and Support:
  Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality :
  Performs Excellent Work:
  Checks work quality before delivery and asks relevant questions to meet quality standards.
• Ensures Continuous Improvement:
  Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
• Fulfills Safety and Regulatory Requirements:
  Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
• Managing Resources Effectively:
  Demonstrates Accountability:
  Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• Stewards Organizational Resources:
  Displays understanding of how personal actions will impact departmental resources.
  
  Makes Data Driven Decisions:
  Uses accurate information and good decision…