Senior Customer Success Manager — SaaS & Growth
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Success Management
EXFO is seeking a Customer Success Manager to own and drive the end-to-end experience for our software platform. You will partner with product, sales, and delivery teams to ensure adoption, expansion, and renewals across multiple strategic accounts.
You will monitor usage data, provide targeted enablement, and align roadmaps with customer needs while engaging senior stakeholders. The role requires strong leadership, analytics, and cross-functional collaboration in a fast-paced environment.
This is a genuine opening to take on the Senior Customer Success Manager — SaaS & Growth role at EXFO.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
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