Elite Client Support Consultant

Position Overview

We are seeking polished, detail-oriented individuals to join our remote team as Elite Client Support Consultant. This role focuses on providing high-touch support to clients who value organized planning, responsive communication, and personalized service throughout their vacation experience.

You will assist with researching suitable options, coordinating requested services, and managing important details from the early planning stages through final preparation. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

• Connect with clients to understand their preferred destinations, travel dates, interests, budget, priorities, and special requests.
• Research upscale resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation experiences using approved resources.
• Help coordinate selected services while keeping reservation details, confirmations, schedules, and itinerary information organized.
• Provide consistent client support by answering questions, sharing updates, following up on outstanding items, and assisting with routine changes or requests.
• Review booking information for accuracy, track important deadlines, maintain detailed records, and continue expanding your destination and supplier knowledge.

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and beginner-friendly training
• No previous professional travel experience required
• Ongoing team guidance and educational support
• Access to supplier and destination learning opportunities
• Opportunities to strengthen client service, communication, research, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

• Excellent written and verbal communication skills
• Professional, polished, and client-focused approach
• Strong organization and attention to detail
• Ability to provide personalized and responsive support
• Comfortable researching and comparing multiple vacation options
• Able to manage several client requests, deadlines, and follow-up items
• Willingness to learn new digital tools, platforms, and supplier resources
• Dependable follow-through and effective time-management skills
• Adaptable and solution-focused when client needs or plans change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying region