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Customer Success Manager — Coach Partners, Boost Retention

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Acumatica
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below

Acumatica is seeking a Senior Customer Success Manager in the United States to lead efforts for top-tier client outcomes. You will drive world-class metrics, coach partner Customer Success Managers, and coordinate cross-department escalations to timely resolutions.

The role emphasizes strategic account stewardship, renewals, churn mitigation, and expansion opportunities while collaborating in a distributed, mostly remote environment. Strong communication and executive interaction are essential.

Our team is growing, and we are hiring a Customer Success Manager — Coach Partners, Boost Retention in United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Success Manager — Coach Partners, Boost Retention role at Acumatica, based in United States.

We are looking to fill the Customer Success Manager — Coach Partners, Boost Retention position at Acumatica in United States.

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