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Warranty & Customer Care Supervisor

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Sekisui House US, LLC | Richmond American Homes
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Bilingual
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 78000 USD Yearly USD 60000.00 78000.00 YEAR
Job Description & How to Apply Below

Sekisui House U.S., Inc. is seeking a Supervisor, Customer Care to lead daily operations for customer care and warranty teams. This role ensures a positive homeowner experience post-close by managing administrative and field staff, workflow, and service standards.

Collaborate with construction, quality, and trade partners to deliver consistent, high-quality customer service while coaching staff and maintaining training materials. Office-based with site visits and local travel as needed.

This is an excellent role to take on the Warranty & Customer Care Supervisor role at Sekisui House US, LLC | Richmond American Homes.

The Warranty & Customer Care Supervisor role at Sekisui House US, LLC | Richmond American Homes is now open for applications in Nashville, TN, United States.

Join us at Sekisui House US, LLC | Richmond American Homes as our next Warranty & Customer Care Supervisor in Nashville, TN, United States.

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