Creative Director

We are looking for a Creative Director to give iQor a heartbeat. You aren't just here to manage pixels; you are here to build a "loved" brand. Your mission is to move iQor from a functional service provider to a high-personality industry leader that people genuinely want to work with. You will lead the charge in defining who we are as we scale CXBPO, infinity

AiQ, and GaaS.

This is a senior leadership role reporting directly to the VP of Marketing. You will oversee our global "Internal Agency," providing the artistic standards for our teams in the US, Philippines, and India.

• Brand Personality & Soul:
  Define and evolve the iQor brand personality—ensuring it is vibrant, tech-forward, and deeply human.
• Global Team Leadership:
  Manage the day-to-day operations of our creative teams, including the Sr. Creative Manager and Sr. Marketing Manager.
• Talent Management:
  Oversee hiring, training, and personnel development for the global creative pool, including our Nashville Video Designer and 12+ multimedia designers.
• Strategic Pursuit Support:
  Partner with RJ Mae Padilla (Principal Design Lead) to ensure our highest-stakes "Must-Win" sales decks align with the global brand vision.
• Culture-Brand Synergy:
  Collaborate with Natalie Beckerman (CBO) to turn our internal "people-first" culture into a visible, external value proposition.
• Cross-Functional Direction:
  Work closely with the Product Marketing team (Annelle and Dennis) to ensure our technology and service roadmaps are visually stunning and market-ready.

• A "High-Tech Humanitarian":
  You understand that while we sell AI (infinity
  
  AiQ), our real product is people. You know how to balance "cool tech" with "warm human" visuals.
• The "Energetic Challenger":
  You lean into the "relentless energy" of our leadership (Natalie Beckerman) to create a brand that feels alive and ambitious.
• A Global Mentor:
  You are an expert at managing remote teams, capable of training and inspiring designers across multiple time zones and cultures.

As the Creative Director, you will be the guardian of these four traits:

• Tech-Forward but Human-Centric:
  We use infinity
  
  AiQ to empower people, not replace them. Our visuals should feel like a premium tech company with the "soul" of a boutique service firm.
• Relentless & Ambitious:
  Reflecting our "Growth as a Service" (GaaS) pillar, we are the ones who move faster and work harder for our clients.
• Transparent & Authentic:
  As a private company, our word is our bond. Our brand personality is honest, direct, and avoids "corporate-speak".
• Vibrant & Energetic:
  We don t do "boring." We use bold typography and our signature "iQor Red" to stand out in a sea of gray BPO competitors.

• Comprehensive health, dental, and vision insurance
• 401(k)
• Professional development budget for courses, conferences, and certifications
• Latest creative software and hardware
• Generous PTO and paid holidays
• Collaborative and creative work environment
• Opportunity to shape the visual identity of a growing SaaS company

The iQor family helps good businesses grow into great companies. We combine digital marketing expertise with high-performance sales execution to create predictable, scalable revenue for our clients. Every product we build is designed to take companies one step further on their journey toward becoming thriving, high-growth enterprises.