Lead digital designer, Starbucks Technology

Now Brewing – lead digital designer #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This critical role will be part of the Partner Experience Design team, responsible for designing and enhancing digital experiences used by Starbucks partners across stores and support organizations. The team collaborates closely with product managers, engineers, and business stakeholders to identify partner needs, define experience strategies, and deliver intuitive, scalable solutions. In addition, the team serves as a strategic partner throughout the product development lifecycle, ensuring partner-facing applications are human-centered, operationally effective, and aligned to both business and technology objectives.

As a lead digital designer, you will…

• Define the core elements of the Starbucks Retail Design System, specifying UX, visual, interaction and motion elements as well as documenting behaviors and usage guidelines.
• Cultivate internal knowledge around the design system by serving as a subject matter expert to contributing teams who are building additions to the design system.
• Utilize collaborative leadership skills to facilitate the adoption of the design system and ensure the best outcome for stakeholders.
• Work within a product delivery team to understand the experience we are building for our partners. The result of this work will be used by every store partner in North America.
• Be comfortable thinking in terms of systems, connecting and making relationships across multiple teams and experiences.

We’d love to hear from people with:

• 5+ years experience of UX design for digital products
• 3+ years experience designing products using a design system
• 1+ years experience overseeing the development or maintenance of a design system
• Meticulous attention to detail
• Self-starter able to work in an agile environment with other disciplines in quick design loops
• Experience mentoring other designers and giving actionable design feedback
• Experience leading cross-team efforts and collaborating with engineering, design and product management.
• Experience designing for iOS
• Familiarity with relevant front-end technologies (HTML/CSS/Java script) and their affordances and limitations
• Solid communication skills, written and verbal
• Experience with design languages and human interface guidelines and are familiar with frameworks, components and patterns -- ideally as both a designer and system creator.
• Used to dealing with ambiguity and love solving ambitious problems in an agile, iterative manner.
• Strong knowledge of interaction and visual design as well as familiarity with information architecture.
• Strong written and verbal communication skills and have experience aligning teams and stakeholders by persuasion and influence.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s…