FLIGHT DECK Learning Designer

Job Description Summary

Job Description

Job Summary

The FLIGHT DECK Learning Designer is responsible for the learning and development of assigned FLIGHT DECK fundamentals. As a subject matter expert in capability development, this role designs and delivers scalable, digitally enabled learning experiences that drive measurable outcomes. The Learning Designer creates asynchronous modules, synchronous sessions, and persona-based learning paths; partners with SMEs and stakeholders to ensure content fidelity; continuously improves assets based on learner feedback and performance data;

and collaborates to embed FLIGHT DECK into capability development initiatives across the business. A background in lean manufacturing is strongly preferred.

Job Responsibilities

• Design & develop learning solutions for FLIGHT DECK fundamentals, aligned to Safety, Quality, Delivery, and Cost outcomes

• Build multi-modal experiences: asynchronous eLearning/microlearning, virtual and in-person synchronous sessions, and role/persona-based learning paths

• Translate business & learner needs into clear learning objectives, assessments, and practice that enable application

• Partner with subject matter experts, the FLIGHT DECK Capability Development team, and business stakeholders to ensure content accuracy and operational relevance

• Create performance support assets (job aids, checklists, simulations, practice scenarios) and integrate with enterprise platforms (e.g., LMS/LXP)

• Pilot new content, measure effectiveness using defined metrics, and iterate using feedback, data, and continuous improvement methods

• Ensure accessibility, usability, and instructional quality standards; maintain version control and content lifecycle updates

• Support change management and communications to drive adoption and proficiency across target personas and regions

• Facilitate or co-facilitate sessions as needed; enable trainers/facilitators through enablement materials and processes

• Consult and collaborate across the business to embed FLIGHT DECK into capability-building initiatives, ensuring consistent adoption, integration, and alignment with strategic outcomes.

• Contribute to content governance, templates, and standard work to ensure consistency across fundamentals

Job Requirements

• Bachelor’s degree or equivalent education and experience

• Minimum 10 years of experience in Learning & Development, instructional design, or related capability development roles

• Demonstrated experience designing, delivering, and scaling multi-modal learning programs across large, complex organizations

• Proven cross-functional project team leadership with the ability to set strategy, establish standard work, and coach for performance

• Strong stakeholder management and executive communication skills; ability to influence across a matrixed, global environment

• Data-driven approach to measurement and continuous improvement; experience with learning analytics, dashboards, and assessment strategies

• Lean manufacturing background preferred; working knowledge of lean operating systems and practices

Desired Characteristics

• Advanced expertise in adult learning, learning experience design, and evaluation methodologies

• Experience building persona-based learning paths and digitally enabled microlearning and performance support

• Strong program management skills with the ability to manage multiple initiatives, timelines, and stakeholders

• Experience deploying learning at-scale across regions and time zones; comfortable with travel and virtual delivery models

• Continuous improvement mindset with demonstrated results improving adoption, proficiency, and on-the-job application

• High integrity, collaboration, and customer focus with a bias for action and measurable outcomes

Travel and Location

• Location/Work Arrangement:
  Remote; must be within 40 miles of a major US airport

• Travel:
  Up to 50% travel to sites

Applicants should include a link to a portfolio demonstrating their experience designing and deploying scalable, multi-modal learning and development solutions across large, complex, global organizations.

The base pay range for this position is $122,000-$162,000. The specific pay offered may be influenced by a variety of factors,…