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Strategic Training Architect for IT Call Centers
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-17
Listing for:
Sprymethods
Apprenticeship/Internship
position Listed on 2026-08-17
Job specializations:
-
Education / Teaching
Training Instructor / Specialist
Job Description & How to Apply Below
Spry Methods is seeking a Training Specialist to design, deliver, and improve IT call center training for government customers. You will develop onboarding, technical, compliance, and professional development programs, partnering with leadership and SMEs to translate complex information into engaging instruction.
You will create facilitator guides, e-learning, assessments, and knowledge resources, drive program assessments, maintain records and certifications, and stay current with instructional
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