Admissions Counselor

Posting Details

• Position Title Admissions Counselor
• Division Enrollment Management
• Department VP Enrollment Management
• Number of hours per week 37.5
• Days to be worked Monday, Tuesday, Wednesday, Thursday, Friday
• Months per year Fiscal (12 months)
• Job Type Full-Time
• Campus Main Campus
• Position Number 108700
• Pay Basis Monthly

Tennessee State University Department of Enrollment Services invites applications for the position of Admissions Counselor. The Admissions Counselor serves as a frontline representative of Tennessee State University ( TSU ), engaging prospective students. families, high schools, and community partners to support the university’s enrollment goals. This role manages an assigned recruitment territory and conducts extensive outreach through high school visits, college fairs, community events, and virtual programming.

The counselor provides individualized guidance on TSU’s academic programs, campus life, admissions processes, scholarships, and financial aid. Responsibilities also include building relationships with school personnel, collaborating with community college partners, facilitating information sessions and tours, supporting on-campus recruitment and orientation events, reviewing applications, and maintaining accurate records in SLATE and Banner. A strong commitment to diversity, inclusion, and service to first-generation and underrepresented students is essential.

• Represents TSU at high school visits, college fairs, and community events, including evening and weekend travel. This role is essential for the success of the university’s enrollment strategy and requires a combination of recruitment skills, customer service, and strategic planning.
• Counsels prospective students and families on academic programs, campus life, admissions requirements, scholarships, and financial aid.
• Manages an assigned recruitment territory with consistent follow-up to inquiries. applicants, and admitted students via phone, email, text, and presentations.
• Builds and maintains relationships with high school administrators, counselors, teachers, and staff.
• Supervises recruitment activities for the university.

• Conducts individual and group information sessions; assists with campus tours and on-site recruitment programs.
• Engages community college students and encourages transfer enrollment.
• Provides staffing support for new student orientation as assigned by department leadership.
• Collaborates with academic departments, Student services, and campus partners to support enrollment and student success initiatives.

• Reviews and processes applications in accordance with TSU policies and admissions procedures.
• Utilizes SLATE ( CRM ) and Banner ( SIS ) to support data-driven recruitment practices and maintain accurate records.

• Bachelor’s degree
• Valid driver’s license and ability to travel regularly for recruitment events.

• Master’s degree preferred.
• Experience working in Admissions, Registrar, Student Affairs or Enrollment Services Offices.
• Demonstrated experience with Slate CRM and operational understanding of Banner SIS preferred.
• Keen attention to detail and professional work ethic
• Strong analytical, technical, communication and project management skills.
• Ability to work independently and collaboratively across departments.
• Strong written and oral communication skills and comfort presenting to groups of students, families, and school counselors.
• Demonstrated organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

Employment is contingent upon successfully completing a criminal…