Subject Matter Expert - Web Development

Subject Matter Expert Web Development

Drive continuous improvement of web development programs by identifying and resolving curriculum gaps, content issues, and tooling defects while ensuring a high-quality learner experience. This role combines academic expertise with practical software development knowledge to strengthen curriculum quality, improve learning platforms, and support scalable program delivery. The role acts as a technical and academic subject matter authority, bridging curriculum, technology, and learner needs.

• Own continuous review and enhancement of web development curriculum across programs.
• Identify and resolve curriculum gaps, inaccuracies, outdated concepts, and learning experience issues.
• Collaborate with Learning Managers and academic stakeholders to improve content quality and learner outcomes.
• Design, review, and validate learning materials, projects, assessments, and practical exercises.
• Ensure curriculum reflects current industry practices, tools, frameworks, and development standards.
• Support creation of new content, modules, and learning resources where required.

• Identify, investigate, and resolve curriculum-related and platform-related issues affecting learners and experts.
• Act as the first line of technical analysis for tooling defects impacting learning delivery.
• Partner with Product and Engineering teams to define, prioritize, and validate fixes.
• Perform testing and quality checks for curriculum and platform updates before release.
• Maintain documentation of recurring issues, root causes, and recommended improvements.

• Research emerging web development technologies, frameworks, and industry trends.
• Recommend curriculum enhancements based on market demand and evolving technology landscapes.
• Support modernization of programs to maintain industry relevance and learner employability.

• Provide subject matter expertise on frontend and backend development concepts when required.
• Support expert teams in resolving complex technical queries and academic escalations.
• Review technical assessments, projects, and learner submissions as needed.

• Provide support during live sessions, workshops, and bootcamps when required.
• Assist in managing academic escalations related to curriculum or technical content.
• Support cross-functional initiatives aimed at improving learner experience and program effectiveness.

• Improved curriculum quality, accuracy, and industry relevance
• Faster identification and resolution of content and tooling issues
• Reduced learner and expert escalations related to curriculum defects
• Enhanced learning experience through continuous program improvements
• Strong alignment between curriculum, platform capabilities, and industry expectations

Curriculum development, web development, frontend technologies, backend technologies, debugging, technical problem-solving, content review, stakeholder collaboration, quality assurance, analytical thinking.