Field Service Engineer - Nashville, TN

Job Description Summary

BD is a leading global medical technology company that develops, manufactures, and sells medical devices, instrument systems and reagents. The Company is dedicated to improving people’s health throughout the world. BD focuses on enhancing the quality and speed of diagnosing infectious diseases and cancers, and advancing research, discovery and production of new drugs and vaccines. Founded in 1897 and headquartered in Franklin Lakes, New Jersey, BD employs associates in more than 50 countries.

The company serves healthcare institutions, life science research, clinical laboratories, pharmaceutical industry and public health. For more information, please visit

Join our dynamic Field Service Team as a Field Service Engineer, where you'll be responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you excel in a fast-paced environment and aspire to contribute to a world-class service organization, this role is for you.

• Installation & Maintenance:
  Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments.
• Customer Relations:
  Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions.
• Sales Support:
  Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves. Provide feedback to improve financial performance and generate service revenue.
• Documentation:
  Complete service administration activities promptly, adhering to ISO, FDA, and BD policies.

Territory in Nashville, TN - Ideal candidate will reside no more than 1 hour from the Nashville Airport.

• Associate’s degree or Technical School equivalent, OR Bachelor of Science in a related field preferred
• Will also consider applicable equivalent military experience on a case-by-case basis
• Valid state-issued driver’s license with a clean driving record. No suspensions in last 5 years to include no lapse in renewal.

• Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is a plus.

• Ability to travel up to 50%, including occasional overnight stays based on business needs. Ability to drive distances of up to 6 hours within a given day, and in adverse weather conditions.
• Valid state-issued driver’s license with at least 3 years of driving history, meeting BD’s auto safety standards.
• Flexible working hours throughout the week, traveling to various customer locations.
• Lifting requirements - ability to lift objects weighing up to 30-40 lbs. from floor to chest level; push and pull objects up to 70 lbs; carry a pack weighing up to 30 lb. on your back for up to 1 hour.
• Tool use - proficient in operating powered drills, screwdrivers, and saws; capable of using manual sockets, crescent wrenches, and screwdrivers for extended periods (typically 8 to 10 hours a day).
• Ability to sit, kneel, squat, bend, and stand repeatedly in an 8–10-hour period to assemble and repair instrument suites; climb and lift portable ladders and step stools; perform fine motor tasks while reaching over an 8–10-hour day.
• May be required to wear a respirator while servicing equipment; must be able to pass a fit test and annual spirometry.

• Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
• Field Service Engineering and/or Networking/IT System Upgrades.
• Experience in a lab or hospital environment.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving. For most roles we require a minimum of 4 days in the office per week, while recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements…