Chief Engineer

Job Summary

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention to safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements and leads the emergency response team for all facility issues.

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC‑R/electrical/plumbing.
• 2‑year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC‑R/electrical/plumbing.

• Supervises Engineering in the absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency and safety.
• Establishes and manages an effective rooms maintenance program.
• Ensures compliance with all Engineering departmental policies, standards and procedures.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Inspects and evaluates the physical condition of facilities to determine required work.
• Recommends or arranges for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment.
• Supervises the day‑to‑day operations of Engineering.

• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

• Handles guest problems and complaints effectively.
• Empowers employees to provide excellent customer service.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Helps establish priorities for total property maintenance needs.
• Ensures ongoing communication occurs in all areas of responsibility to create awareness of business objectives, expectations and recognition of exemplary performance.

• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
• Supervises employee's ability to execute departmental and property emergency procedures.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Solicits employee feedback.
• Helps ensure regulatory compliance with facility regulations and safety standards.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Ensures property policies are administered fairly and consistently.