NOC Engineer: Incident Response & Customer Care
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-09
Listing for:
MentorMinds.io
Full Time
position Listed on 2026-08-09
Job specializations:
-
Engineering
Job Description & How to Apply Below
Mentor Minds.io seeks a NOC Engineer to deliver advanced engineering support and act as a key liaison among customers, NOC teams, and engineering groups. The role involves managing escalations, leading incident recovery, and coordinating with vendors to restore services promptly.
Candidates should have 6+ years in technical/NOC roles, 5+ years in LAN/WAN, routers, switches, and experience with Connect Wise, PBX/VoIP, DNS, SMTP, and SNMP.
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