Communication System Engineer

Communication System Engineer

Location:

Must reside in TN and be willing to travel throughout the East Coast

Annual Compensation: $98,000 - $100,000 DOE

Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at

keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services.

The Communication System Engineer is responsible for supporting, maintaining, and improving GMR's land mobile radio, RoIP, and communications-center radio infrastructure. This role provides hands-on technical support for tower-site equipment, dispatch radio systems, networking components, radio programming, FCC frequency coordination, troubleshooting, preventive maintenance, and documentation. The position supports reliable emergency communications across field operations, communications centers, aviation support, and IT infrastructure teams.

• Install, configure, maintain, and troubleshoot land mobile radio (LMR) systems, repeaters, base stations, dispatch consoles, antennas, duplexers, combiners, and associated communications infrastructure
• Monitor, diagnose, and resolve radio system outages impacting air medical, EMS, dispatch, and communications center operations.
• Perform radio system testing, radio checks, coverage validation, and operational verification after repairs or maintenance activities.
• Travel to tower sites, communications centers, dispatch facilities, hospitals, and field locations to perform inspections, maintenance, troubleshooting, and repairs.
• Troubleshoot tower-site equipment including routers, firewalls, network circuits, antennas, coaxial cabling, power systems, and radio infrastructure.
• Coordinate and manage repairs performed by tower owners, contractors, vendors, ISPs, utilities, and equipment service providers.
• Investigate and resolve radio interference, bleed-over, crosstalk, receive/transmit failures, coverage degradation, and intermittent communications issues.
• Support Motorola WAVE, ESChat, RoIP, JPS, NXU/RSP gateway, and dispatch console technologies.
• Support mission-critical Push-to-Talk and broadband communications platforms including cellular-connected communications devices, Sonim handhelds, ESChat, Motorola WAVE, and associated mobile communications technologies.
• Configure, deploy, maintain, and troubleshoot dispatch consoles, Mindshare systems, MCC
  7500 equipment, console audio devices, and communications center radio interfaces.
• Perform software, firmware, and infrastructure upgrades for dispatch consoles, radio systems, gateways, routers, and support communications platforms.
• Support Cisco routers, Palo Alto firewalls, network connectivity, and communications network infrastructure supporting radio systems.
• Troubleshoot WAN, ISP, and network-related radio system outages and coordinate restoration activities.
• Configure and maintain WAVE repeaters, voice ports, radio gateways, dispatch interfaces, and talk group connectivity
• Support aircraft, aviation, EMS, fire service, public safety, and dispatch communications requirements.
• Program radios, consoles, talk groups, channels, user permissions, and communications templates.
• Add, modify, and maintain talk group assignments for Sonim, WAVE, ESChat, and related communications devices.
• Perform preventive maintenance inspections of radio sites, communications centers, mobile equipment, and tower infrastructure.
• Maintain communications equipment inventories, spare equipment, and asset records.
• Manage radio, console, accessory, and infrastructure procurement activities including quotes, purchase orders, Basware requests, and vendor coordination.
• Order, receive, track, ship, and distribute radios, chargers, antennas, consoles, and supporting communications equipment.
• Coordinate new site deployments, base openings,…