More jobs:
Service Consultant
Job in
Nashville, Davidson County, Tennessee, 37201, USA
Listed on 2026-03-08
Listing for:
Carmax
Full Time
position Listed on 2026-03-08
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy;
Create repair orders, and route work to technicians or mechanical associates;
Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims;
Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding;
Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate
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