Student Accounts Manager

Title

Student Accounts Manager

The Student Accounts Manager oversees, manages, and facilitates key departmental functions in the Cashier's Office including payment processing, bank reconciliations, monitor uncashed/escheated student refund checks, disbursement of financial aid and credit balance refunds and IRS Form 1098-T.

• Oversees and manages payment channels for education-related expenses, ensuring accurate processing of refunds, cash receipts, and bank deposits.
• Manages Cashier’s Office operations, including safeguarding funds, recording transactions, ensuring timely deposits, and reconciling all cash activity.
• Oversees disbursement of federal, private, and institutional financial aid; ensuring compliance with college, state, and federal regulations.
• Regularly monitors bank reports for uncleared checks and follows up with vendors to reissue payments or process escheated checks as needed.
• Generates, reviews, and files annual 1098-T Tuition Statements with the IRS.
• Monitors uncashed/escheated student refund checks and ensures annual report is filed with the appropriate state agencies.
• Coordinates reconciliation of all transactions through the general student account clearing account.
• Prepares Student Deposits, reconciling to bank reports.
• Reviews month-end close issues from General Accounting and works with the staff responsible for resolving outstanding issues.
• Serves as the principal liaison to partners and vendors associated with students accounts and merchant services, including, but not limited to, payment processing companies and collections agencies.
• Serves as the primary point of contact for addressing escalated concerns from students and vendors, ensuring timely and effective resolution in alignment with institutional policies and service standards.
• Provides administrative and operational support to the Director of Student Billing and Account Services as needed.

• Bachelor’s degree
• Two (2) years’ related experience
• Must be bondable

• Prior experience in a higher education setting
• Familiarity with Ellucian/Banner finance software
• Experience in A/R, A/P or cash applications

Ability to apply accounting principles to routine transactions. Ability to delegate tasks and manage department workflows. Ability to work independently with minimal supervision. Effective fact-based decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external.

Proficiency in computer applications, including spreadsheets, word processing and cash receipting/accounting applications. Ability to identify and implement process improvements and workflow efficiencies.

Yes

$53,420.00 - $66,774.00 depending on experience

Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.