Relationship Banker - Float

Inglewood, 3518 Gallatin Pike, Nashville, TN 37216, USA

Weekly Scheduled

Hours:

Monday-Thursday 8:00 a-4:30 p, Friday 8:00 a-6:00 p, Rotating Saturday 8:30 a-1:30 p

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. This role drives growth by actively promoting and selling the bank’s products and services, deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks.

• Sales and Business Development
  • Engage clients in consultative conversations to understand their financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans, lines of credit, and referrals to other lines of business within the Bank.
  • Identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
  • Provide personalized financial advice that aligns with clients’ short-and-long term goals, sharing comprehensive, tailored advice that enhances client satisfaction and loyalty.
  • Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including mortgage, wealth, private client, and business banking.
  • Conduct regular calls to clients and prospects to offer tailored financial solutions.
  • Support a high-performing culture by coaching associates on sales, referrals, products, and services as needed.
• Client Experience
  • Support the teller line to keep the customer wait time to a minimum, processing financial transactions as needed.
  • Deliver excellent client experiences and promptly resolve client issues effectively.
  • Enhance knowledge by attending relevant sales, service, product knowledge meetings, training classes, and web-based learning.
• Compliance and Risk Management
  • Maintain compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Operational Efficiency
  • Assist in conducting and/or participating in meetings to promote sales, product knowledge, and customer service.
  • Assist banking center management with on-the-job training of new associates.
  • Assist with dual control vault responsibilities and audit controls.
  • Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
  • Perform all other job-related duties as assigned.

No supervisory responsibilities

• High school diploma or general education degree (GED)
• 2-5 years of experience as a Universal Banker or Teller

• Microsoft Office Suite
• Salesforce

None required.

• This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations.
• Ongoing employment is contingent upon meeting all such requirements.

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More – see

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.