Restructure Analyst II-Credit Team

** Career Area:*
* *
* Job Description:

*
* ** Your Work Shapes the World at Caterpillar Inc.*
* When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

** Your Work Shapes the World at Caterpillar Inc.*
* Our common values and focus on inclusion and respect drive the decisions made by our company, teams, and people. This is why we are committed to hiring and building diverse team representatives of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

** About Cat Financial*
* Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa.

Visit  to learn more about Cat Financial.

** Role Definition*
* Assists customers with contract modifications providing payment and non-payment relief.

** Responsibilities*
*
- Supporting customers in financial distress with innovative financial solutions.

- Working with internal departments to conduct research and resolve transaction discrepancies.

- Executes the daily quoting/documentation, booking and credit restructure approval and credit investigation activities for the department.

- Interact with customers and business partners to negotiate acceptable approval of credit restructure submissions.

Degree Requirement

Degree or equivalent experience desired

** Skill Descriptors*
* Data Gathering & Analysis:
Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.

Level Working Knowledge:

- Follows proper data gathering and analysis processes and policies.

- Reports problems that arise in the data collection process.

- Participates in gathering and analyzing an organization's data based on requirements.

- Documents data from various sources and in various formats.

- Utilizes basic data collection and evaluation tools and techniques.

Operational Functions:
Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to di

verse situations.

Level Basic Understanding:

- Identifies the primary operational functions of the organization.

- Explains operational functions and key functional roles of own dept or unit.

- Describes the interdependence of support functions and line operating functions.

- Clarifies the role of each department and its relevance to the enterprise strategy.

Service Excellence:
Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Working Knowledge:

- Provides a quality of service that customers describe as…