Commercial Relationship Team Administrator - SBA

Commercial Relationship Team Administrator (RTA)

At Regions, the Commercial Relationship Team Administrator (RTA) will lead the area's Commercial Relationship Specialists (CRS) and provide high-level sales support to Commercial Banking teams to ensure quality customer service. The RTA typically will manage three or more Commercial Relationship Specialists and may also have direct management responsibility for other support associates. The RTA also will service clients directly as needed.

Primary Responsibilities

• Provides leadership, supports, and coaches Commercial Relationship Specialists, including facilitating regular team meetings and coaching sessions for associate development
• Performs general management duties, exercising usual authority concerning staffing, performance appraisals, promotions and terminations
• Manages overall loan maturity process for team ensuring CRS and Relationship Management (RM) teams are proactively working ahead on processing renewals
• Manages loan pipeline in paralending stages and act as liaison for team when working with Credit Products paralending departments
• Leads the Relationship Team as the primary resource for One View system information, usage and training
• Oversees or submits Officer Code Changes when needed on behalf of team, portfolio transfers, etc.
• Collaborates with Management and Relationship Managers to understand needs of the client and identify ways to improve servicing
• Manages complaint database on behalf of team including working directly with clients for resolution on escalated issues
• Coordinates Weekly Team meeting(s) with Commercial Banking Leaders
• Assists team with resolving complex or escalated issues
• Facilitates new associate onboarding for new Commercial Banking team members
• Compiles and distributes management reporting such as, Area 360 Report, Weekly Sales Report, One View Pipeline, Ticklers, Maturities, Past Due, and Exception Reports
• Manages responsibilities to keep team in in compliance with all bank policies, procedures and internal audits
• Leads department on various projects or initiatives to ensure timely completion
• Approves and manages department expenses such as office supplies and accounts payable requests
• Supports Commercial Banking Leaders as needed with other administrative duties such as travel, expenses, additional ad hoc reporting, org chart updates and other tasks as assigned

This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay.

Requirements

• High School education or GED
• Five (5) years experience in Commercial Banking

Preferences

• College degree or technical school certification

Skills and Competencies

• Ability to research, analyze data, and derive facts
• Adapts and works with a variety of situations, individuals, business leaders, and groups
• Analytical skills
• Attention to detail
• Good communication skills both written and verbal
• Must be able to work under pressure with strict deadlines
• Organizational and time management skills

SBA experience is preferred.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$61,588.45 USD

Median:

$82,780.00 USD

Incentive Pay Plans:

This job may participate in an annual discretionary bonus plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Orlando Main 111 North Orange Avenue

Orlando, Florida

Equal Opportunity Employer/including Disabled/Veterans