Licensing & Regulatory Compliance Administrator

Job Title

Job Description
*** First 60–90 days require 5 days onsite for training and onboarding. After onboarding, the schedule typically shifts to 3 days onsite and 2 days remote, subject to department needs and performance
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* Required Skills:

• Experience reviewing licensure/applications, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures, and law (2 Years)
• Experience ensuring that licenses and reports are completed accurately (2 Years)

Job Overview:
An employee in this class handles moderately complex activities for a regulatory board necessary for the execution of statutes and mandates licensing processes. The position is responsible for reviewing licensure/applications, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures, and law. The employee makes recommendations to accept or reject applications in accordance with pertinent laws, rules, and regulations and forwards recommendations to a supervisor for approval.

The employee makes determinations on requests for reciprocity and renewal per policy, procedures, and law; evaluates licensing certificates, registration, or other statements of authority for completeness, accuracy, and eligibility requirements; ensures that licenses and reports are completed accurately; and ensures mandates and pronouncements are implemented as assigned.

Job Responsibilities:

• Reviews licensure/application, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures, and law
• Makes a recommendation to accept or reject the application in accordance with pertinent laws, rules, and regulations, and forwards recommendation to supervisor for approval
• Makes determinations on requests for reciprocity and renewal, per policy, procedures, and law
• Evaluates licensing certificates, registration, or other statements of authority for completeness, accuracy, and eligibility requirements
• Ensure that licenses and reports are completed accurately
• Ensures mandates and pronouncements are implemented as assigned

Making Decisions and Solving Problems:

• Issues licenses, certificates, registration, or other statements of authority to practice in an occupation or profession

Processing Information:

• Matches payments made to cashier's office with appropriate licensee's record

• May process expenditure reports

Interacting With Computers:

• Enters and/or revises data from multiple sources into data base. May post or adjust payments on licensee's record in computer

Documenting/Recording Information:

• Maintains and processes license payment records and accounts for fees to include refunds and returned checks. Prepares reports for submission to the board. Maintains license payment records. Coordinates the collection and preparation of reports

Communicating with Persons Outside Organization:

• Handles complaints and explains policies, procedures, and laws to applicants, members of the public, board and commission members, operating departments, and other entities. Responds to applicant inquiries about licenses. Supplies requested information, records, or reports. Provides information to other states or professional organizations surveying for information such as number of licensees or the cost of a license. May notify applicants of passing or failing examination scores.

May ensure that applicants are notified of passage or failure

Getting Information:

• Examines the status of the case from established computer databases

Scheduling Work and

Activities:

• Coordinates meetings for pertinent board or commissions. Coordinates the scheduling of requisite competency examinations. Ensures that the testing dates,…