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Healthcare Management Healthcare Administration Emergency Crisis Mgmt/ Disaster Relief

Head of Clinical Call Center Operations

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: IntellaTriage
Full Time position
Listed on 2026-02-23
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration, Emergency Crisis Mgmt/ Disaster Relief
  • Management
    Healthcare Management, Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
A healthcare service provider in Nashville is seeking a Director of Call Center Operations to manage a clinical call center's operational functions. This role involves overseeing staffing, ensuring compliance, and improving service level metrics. The ideal candidate should have 7+ years of operations leadership experience in healthcare or contact centers and hold at least a Bachelor's degree. Strong analytical and people management skills are essential.

Competitive salary and benefits package offered.
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