Clinical Strategist – EHR Modernization and Customer Engagement

Job Description

The Clinical Strategist — EHR Modernization & Customer Engagement serves as a senior clinical subject matter expert and key liaison to ensure Oracle Health’s EHR solutions align with real-world healthcare delivery. This role leads strategic planning with health system executives to advance modernization initiatives—including EHR platforms, patient portals, and digital engagement solutions—while advocating for the needs of clinicians and patients. The Clinical Strategist partners closely with customer leadership teams to guide transformation efforts and ensures that insights from the field are continuously integrated into Oracle’s product strategy and development roadmap.

• Modernization Leadership: Collaborate with C‑suite and senior clinical leaders at health systems to develop and implement strategic modernization roadmaps that guide organizations from legacy EHR systems to Oracle’s next‑generation, cloud‑based EHR suite.

• Patient Engagement Strategy: Lead initiatives to transform patient portals from simple record access points into robust, AI‑powered platforms enabling conversational engagement, self‑service scheduling, pre‑visit intake, and post‑discharge support.

• Clinical Operations & Workflow Expertise: Serve as an expert resource on EHR domains including clinical documentation, order management, automated resource planning, and integration of patient‑generated health information.

• AI & Automation Advocacy: Champion adoption of Oracle’s Autonomous AI Agents and other advanced digital solutions, demonstrating their value for reducing clinician burden and supporting safer, more efficient care delivery.

• Continuous Feedback Loop: Collect and synthesize market insights, clinical feedback, and regulatory trends from customers; ensure these are effectively communicated to Oracle’s product leadership to inform ongoing software enhancements.

• Change Management & Training: Advise health system partners on governance, change management, and best practices for successful EHR and patient engagement solution adoption, including staff training and workflow redesign.

• Quality, Compliance, and Data Integrity: Support strategies for maintaining data quality, optimizing clinical workflows, and ensuring compliance with US healthcare regulations and industry standards.

• Licensure: Active, or recently active, license as a Registered Nurse (RN) or Physician Assistant (PA) with 7 years of experience.

• EHR Leadership: Proven experience leading or playing a key role in a large‑scale EHR implementation or adoption initiative at a health system or hospital group.

• Digital Health Literacy: Deep understanding of patient portal capabilities, digital front door strategies, and incorporating patient‑generated data into clinical workflows.

• Technical Expertise: Familiarity with Oracle Health (Cerner Millennium) or comparable enterprise EHR platforms, as well as experience with AI‑enabled health IT solutions.

• Healthcare Market Fluency: Comprehensive knowledge of US healthcare system digital transformation requirements, including privacy, security, and regulatory standards.

• Communication
  
  Skills:
  
  Outstanding ability to lead consultative engagements, communicate technical information to clinical audiences, and serve as a trusted advisor to executives and frontline teams.

• Advanced degree in Health Informatics, Nursing Management, Healthcare Administration, or related field.
• Prior experience with leading EHR platforms.
• Certification in Health Informatics or Clinical Informatics (e.g., AMIA, HIMSS, ANCC Informatics Nursing Certification).
• Experience with payer‑provider data exchange and value‑based care technology solutions.
• Background in healthcare IT consulting, change management, or project management.

A Clinical Strategist — EHR Modernization at Oracle Health plays a pivotal role in shaping the future of health IT by bridging clinical practice with innovative digital solutions. Ideal candidates are strategic leaders who combine deep clinical knowledge with technical acumen and a passion for transforming healthcare delivery.

Disclaimer:

Certain US…