Program Support Assistant; Credentialing Specialist

Position: Program Support Assistant (Credentialing Specialist)
The Program Support Assistant Credentialing Specialist is assigned to the Credentialing and Privileging Office, which is under the Chief of Staff at a VA Medical Center (VAMC) and is responsible for providing administrative and technical direction and support to the credentialing operations. The Credentialing Specialist is aligned to and supervised by the Credentialing and Privileging (C&P) Manager.

The Credentialing and Privileging Program Office supports all divisions of the VAMC to include support of the credentialing and privileging specialist and the Medical Staff membership, which is comprised of physicians, dentists, optometrists, psychologists, audiologists, and physician extenders including full-time, part-time, temporary, intermittent, contract, without compensation (WOC), fee basis and telehealth. The support includes Non-Licensed Independent Practitioners (Non-LIPs), such as Registered Nurses, Licensed Practical Nurses, Respiratory Therapists, Physical Therapists.

The functions of the Credentialing and Privileging Program Office are critical to accreditation and for assuring safe patient care provided by the VAMC. The Program Support Assistant Credentialing Specialist has continuing responsibility for specialized duties to accomplish the mission and function of the credentials program at the VAMC. Serves as subject matter expert (SME) in the field of credentialing. Uses significant judgement to inform leadership and appropriate administrative staff of program changes, new regulatory requirements, policies and procedures or issues and concerns pertaining to the credentialing program.

* Applies knowledge of Joint Commission and OIG regulations, all credentialing guidelines for dependent providers, and ensuring service meets standards.

* Assists in Medical Center internal review/audits and performance improvement activities to ensure TVHS Credentialing and Privileging program maintains a state of continuous readiness.

* Keeps abreast of current VHA, Joint Commission and other regulatory standards and guidance.

* Maintains the Department of Veterans Affairs VETPRO and PRIVPLUS database systems for the credentialing and privileging program.

* Submits updates and responses to all action plans due to Chief of Staff/ Executive Office/VISN C&P POC in a timely, professional manner.

* Tracks and and monitors for reports such as credentialing timelines, document reviews, and/or audit information.

* Maintains spreadsheets reports and other data collected in support of the credentialing and privileging program.

* Prepares memoranda, correspondence, recurring and nonrecurring reports.

* Reviews PSB meeting minutes to ensure minutes accurately reflect PSB discussions.

* Assists with reviews/revisions of TVHS Credentialing and Privileging policies.

* Performs other credentialing duties as assigned.

Work Schedule:

Monday-Friday 7:00am - 3:30pm

Compressed/Flexible:
Not Available

Telework:
Not Available

Virtual:
This is not a virtual position.

Position Description Title/PD#:
Program Support Assistant (Credentialing Specialist)/ 99868-A

Relocation/Recruitment

Incentives:

Not Authorized

Financial Disclosure Report:
Not required