Door Attendant - Omni Nashville Hotel

Door Attendant - Nashville Omni Hotel

Starting Pay: $15 - $18 per hour

No experience needed.

Open availability required.

Compensation: Hourly base pay $15 - $18 per hour plus $5 - $9 per hour in tips.

Work Schedule: Weekdays, weekends, holidays, all shifts.

Benefits: Accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, 401(k) plan. Eligibility depends on job classification, length of employment and hours worked. Seasonal and temporary roles are not eligible.

• Provide exceptional hospitality services to guests in an attentive, friendly, and efficient manner.
• Open doors for all guests entering and exiting the facility and assist guests with transportation to off‑site locations.
• Maintain pleasant, friendly and professional demeanor with all guests, co‑workers, and clients; greet guests promptly.
• Practice proper phone etiquette; remain in designated areas when not completing tasks.
• Assist guests with room changes, delivery and pickup of items, vehicle and hotel door openings.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility amenities and local attractions.
• Deliver messages, items and guest amenities as requested.

• High school diploma or general education degree.
• One to three months of related experience and/or training; or equivalent combination of education and experience.
• Must be at least 18 years of age and able to pass a criminal background and drug screen.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Must be able to read and write standard English; read simple instructions; write simple correspondence.
• Must be able to present information in one‑on‑one and small group settings.
• Ability to perform basic arithmetic and understand time and rate calculations.
• Ability to understand 24‑hour and military time systems.
• Maintain accuracy and composure under pressure.

Regularly sit or stand for extended periods; run, walk, handle objects; lift up to 100 lbs occasionally. Work outdoors for extended periods; exposure to extreme heat/cold. Travel up to 5% may be required.

Reasonable accommodations may be made for individuals with disabilities to perform all functions of this position.