Pool Supervisor

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park.

With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

At Four Seasons Hotel Nashville, the Pool Supervisor plays a key role in creating a vibrant yet relaxed luxury experience at our Rooftop & Pool area. This role oversees daily operational excellence, team leadership, and guest satisfaction in one of the hotel’s most dynamic environments.

• Supervise daily operations of the Rooftop & Pool area, ensuring exceptional guest service aligned with Four Seasons standards.
• Address guest inquiries and resolve concerns promptly and professionally to enhance overall satisfaction.
• Oversee food and beverage service quality, ensuring timely delivery, accurate orders, and presentation consistency.
• Lead, train, and mentor poolside staff—including servers, bartenders, and attendants—to maintain high performance and professionalism.
• Schedule and assign daily duties to team members to support seamless operations and balanced workloads.
• Collaborate with the culinary and bar teams to ensure menu and beverage accuracy, quality, and timely preparation.
• Monitor inventory and order supplies as needed to prevent shortages and support efficient service.
• Assist in planning and executing poolside events, promotions, and seasonal offerings.
• Conduct routine safety and cleanliness inspections of the pool area, water quality, equipment, and furnishings.
• Perform opening and closing procedures, including cash handling and daily sales reconciliation, and prepare operational reports.

• High School Diploma or equivalent.
• 2–3 years of supervisory experience in food and beverage or hospitality, ideally within a luxury resort or poolside environment.
• Strong leadership, communication, and organizational skills.
• Ability to read, write, and speak English fluently.
• A commitment to delivering warm, genuine, anticipatory service aligned with Four Seasons standards.

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals

• Full‑time position
• Eight‑hour shifts; schedule may include mornings, afternoons, evenings, weekends, and holidays based on business needs

Four Seasons is an Equal Opportunity, Affe vtive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - (Use the "Apply for this Job" box below)./