Case Coordinator

his role supports the Ethics and Compliance team by managing the administrative and coordination aspects of investigations from intake through resolution. Day to day, the Case Coordinator will receive and document complaints submitted through the Ethics Line and other reporting channels, ensuring all information is accurately recorded and maintained in the electronic case management system. They will track open investigations, communicate regularly with assigned investigators on case status, and ensure cases are properly updated and closed once approved.

The role also maintains cases placed on Legal Hold by coordinating with the Legal Department, managing file transfers, and responding to requests for documentation. Additionally, the Case Coordinator will prepare case summaries, statistical reports, and presentation materials as needed, while consistently adhering to company policies, timelines, and confidentiality standards.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Required Skills & Experience
- 5+ years of relevant experience
- Bachelors Degree
- Case Management systems experience

Nice to Have Skills & Experience
- Experience in healthcare, regulatory compliance, human resources, or related field
- Experience preparing case summaries, reports, or investigation metrics
- Data analytics experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.