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Senior CX Leader: Enterprise Success & Enablement

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Talkdesk
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 77500 - 147000 USD Yearly USD 77500.00 147000.00 YEAR
Job Description & How to Apply Below
A leading cloud contact center company seeks a Senior CX Manager in Nashville to serve as a technical advisor for large customers. The role involves managing on-boarding, ensuring customer success, and liaising between customer and internal teams. Candidates should have extensive experience in technical account management within SaaS environments, strong communication skills, and the ability to analyze complex technical initiatives.

This position provides an opportunity to drive measurable business outcomes and requires willingness to travel up to 30%. Salary ranges from $77,500 to $147,000.
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Position Requirements
10+ Years work experience
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