Systems Intelligence Solutions Senior Project Manager; Local​/Hybrid

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Health

IT Systems Intelligence Solutions

The Systems Intelligence Platform Sr. IT Project Manager will lead complex initiatives across the Health Data Repository (HDR) and Systems Intelligence Solutions teams. This role is responsible for managing project timelines, resources, deliverables, and cross team coordination for multiple large projects and enhancements. Beyond traditional project oversight, this position is expected to actively engage in understanding the work at a deeper level - observing workflows, learning system capabilities, and analyzing current challenges to ensure solutions are well aligned with business needs.

The Sr. IT Project Manager will proactively explore how processes work today, ask insightful questions to uncover gaps, map processes and dependencies, and help teams clarify requirements. This role will design and facilitate meaningful testing scenarios, validate assumptions with stakeholders, and support rapid, thorough decision making. Success in this role requires being a hands on partner to technical and operational teams, driving clarity, improving communication, and ensuring strong execution throughout the project lifecycle.

• Lead and coordinate all phases of complex initiatives across the Systems Intelligence and HDR teams, ensuring alignment with organizational priorities.
• Drive proactive planning, dependency tracking, risk management, and clear stakeholder communication.
• Develop a strong understanding of operational and technical workflows to inform project decisions and uncover root problems.
• Map processes, identify gaps, challenge assumptions, and translate findings into actionable requirements.
• Facilitate working sessions to refine scope, validate use cases, and ensure cross‑functional alignment.
• Create and organize test scenarios, acceptance criteria, and validation workflows; coordinate end‑to‑end testing and issue resolution.
• Partner closely with technical, operational, and analytical teams to ensure the right people and information are engaged at the right time.
• Streamline project documentation, reporting, and communication pathways.
• Identify opportunities to improve project execution, workflow efficiency, and team collaboration.

• Bachelor's degree is required.
• Epic experience.
• Experience with healthcare operational workflows.
• Knowledge of software development, data platforms, or healthcare application development.
• Ability to understand complex workflows, ask insightful questions, and translate findings into clear requirements.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Experience creating and executing project plans, test plans, UAT, or workflow‑based validation.
• Strong communication and facilitation skills across technical and non‑technical teams.
• Ability to create process maps, diagrams, or structured documentation for diverse audiences.

• Project Issues Management (Advanced):
  Demonstrates the uppermost levels of expertise in resolving project issues in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to resolve high priority issues. Manages internal and external project issues in a way that bring disparate resources together to resolve issues and complete action items that…