Senior Program Manager, Fleet Maintenance & Vendor Operations, In Services

Description

The Global Fleet and Products organization is responsible for managing and supporting the Amazon Last Mile Fleet. We re seeking a strategic Program Manager to drive breakthrough solutions in Amazon s last-mile delivery fleet management. You ll be the catalyst for creating world-class vehicle maintenance programs and managing critical vendor relationships that ensure our delivery network remains efficient, safe, and innovative.

At least 25% travel is expected.

• Develop and implement comprehensive maintenance and repair program strategies
• Create and drive cross-functional project plans with significant organizational impact
• Analyze data to identify improvement opportunities and quantify performance metrics
• Coordinate resources and align stakeholders across multiple teams and networks
• Monitor vendor performance against established KPIs and service level agreements, driving continuous improvement
• Proactively identify and mitigate potential risks before they become operational challenges
• Build and maintain strategic partnerships with key suppliers to ensure long-term program success and innovation

Your day will be a dynamic blend of strategic planning, cross-functional collaboration, and problem-solving. You ll navigate complex projects, engage with diverse teams, and create solutions that directly impact Amazon s delivery capabilities. Expect to dive deep into data analysis, craft comprehensive program strategies, and communicate complex insights to senior leadership.

We are the Fleet In-Life Services team, dedicated to managing Amazon s delivery fleet throughout its entire lifecycle. Our mission is to reinvent fleet management through innovative solutions, from vehicle deployment to retirement. We re passionate about improving operational efficiency, exploring electrification technologies, and ensuring our vehicles are always ready to deliver.

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience with supplier or vendor relationship management

• Experience managing and negotiating contracts and vendor relationships
• Experience in defining and implementing process improvement initiatives using data and metrics
• Master s degree, or Bachelor s degree in supply chain management, operations, engineering, analytics or related field
• Experience in program management, logistics, operations, transportation, learning or a related field
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD& D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

USA, TN, Nashville -  -  USD annually

USA, VA, Arlington -  -  USD annually

USA, WA, Bellevue -  -  USD annually