Ecommerce Manager

ACCESS Newswire is a premier provider of communications and compliance technology solutions that are designed to help organizations tell their stories globally. Our comprehensive solutions are used by thousands of corporations around the world, all of which rely on our industry leading newswire ACCESS WIRE®, IR website architecture, virtual live events, and compliance technologies. Founded in 2006, ACCESS Newswire is a publicly traded company (NYSE: ACCS) headquartered in downtown Raleigh, NC.

At ACCESS Newswire, we’re committed to helping brands break through the noise and achieve measurable growth. We combine innovative strategies with data-driven insights to drive brand awareness, engagement, and ROI across all marketing channels. We're seeking a passionate and experienced Director of Investor Relations, Brand Performance Growth to join our dynamic team and lead initiatives that directly impact brand success.

We’re looking for a strategic, data-driven B2B E-Commerce Manager to own and optimize our online sales ecosystem. This role is ideal for someone who thrives at the intersection of marketing, technology, and customer experience — and knows how to translate digital strategy into measurable revenue growth.

You’ll be responsible for managing and improving our e-commerce funnel, from acquisition and conversion to retention and upsell. If you have experience scaling B2B SaaS platforms, building customer journeys that convert, and driving growth through insight-based experimentation, we’d love to meet you.

• Leads the strategy, execution, and continuous optimization of our B2B e-commerce experience, ensuring a seamless, high-converting customer journey.
• Manages and enhances the online purchasing process for subscriptions, upgrades, and renewals, including pricing models, checkout flows, and payment integrations.
• Collaborates with Product, Marketing, and Sales to align digital campaigns with business goals and pipeline priorities.
• Leverages analytics and A/B testing to improve conversion rates, average order value (AOV), and customer lifetime value (LTV).
• Owns the performance of key e-commerce KPIs: traffic, conversion, churn, and revenue per user.
• Oversees integration of CRM, marketing automation, internal proprietary platform, with e-commerce tools:
  Adobe (Magento & Marketo), Salesforce.
• Partners with Finance and Operations to ensure accurate reporting, forecasting, and billing workflows.
• Stays ahead of industry trends, SaaS pricing strategies, and buyer behavior to inform future initiatives.

• High level of positivity and energy to work in a quick-moving and fast changing team focused environment
• Proven success driving measurable growth for a B2B SaaS or subscription-based product.
• Strong understanding of digital funnels, customer journey mapping, and lifecycle marketing.
• Hands-on experience with e-commerce platforms and analytics tools (e.g., Magento, Marketo, GA4, Looker, SEMRush, etc.).
• Comfort collaborating with cross-functional teams, you can speak both marketing and technical languages.
• Excellent analytical, problem-solving, and communication skills.
• A test-and-learn mindset with a focus on continuous improvement.
• Familiarity with UX/UI best practices for conversion optimization.

• 5+ years of experience in B2B e-commerce, growth marketing, or digital sales management.
• Unmatched growth and learning opportunities
• 100% company paid medical coverage, with optional dental & vision benefits
• 100% company paid Short-Term Disability, Long-Term Disability, and Life Insurance
• 100% company paid Telemedicine
• Employee Assistance Program & Health Advocate available for all employees
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Company discounts on social & entertainment
• 401(k) with match
• Generous vacation policy
• Be a part of a growing company
• A culture that fosters ownership, autonomy, and continuous learning

ACCESS Newswire is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.