Technical Support Specialist

Location

13061 - Oil Gas Primary Sourcing - Houston, TX 77042 US (Primary)

Technical Support Specialist

This is a fully onsite position located in Houston, Texas. The Technical Support Specialist provides day‑to‑day technical support to employees, laptop/desktop systems, software, phones, and network infrastructure.

• Maintaining and supporting the Desktop environment, installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast‑paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti‑virus/anti‑spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.

• The ability to participate in a 24x7 on call rotation.
• 2+ years experience in a Windows/Chrome
  
  OS environment.
• Experience with
  • MS Office products
  • AD Users and Computers Account Administration
  • MS Security Administration
  • Basic knowledge of networking (Cabling, switches)
  • Microsoft Anti‑Virus software.
  • Disk‑imaging products.
• Certificate/diploma from college or technical school, or a minimum one year of related experience and/or training, or equivalent combination of education and experience.
• Ability to lift equipment weighing up to 50 lbs.

Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

This is an ITAR facility and applicant must be a U.S. Citizen or a lawful permanent resident.