Systems Engineer II

Do you want to join an organization that invests in you as a Systems Engineer II? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Enterprise Mobility and Thin Client Systems Engineer II will provide level three support for IGEL thin client software for the enterprise. The candidate will be responsible for version testing, software upgrades, and documentation for these software applications. Support of the IGEL thin client software and ensuring optimal operations and minimal disruption is a primary responsibility for this role. The candidate will work directly with field engineers and division managers & directors to provide thin client standards and strategic updates.

The candidate will also work closely with thin client vendors to address product support issues and engage in product roadmap discussions. Additionally, the candidate will provide customer support to the IGEL administrators and directors across the organization. This role requires a self‑directed individual who is highly motivated to learn new technologies and develop leadership skills. The candidate is expected to possess advanced technical and operational expertise and will serve as the subject matter expert on complex thin client technologies.

Interacts with other IT&S departments to address an overall strategy for IGEL Thin Client systems and solutions within the enterprise (ITSD, lTG, Information Security, Field IT support staff, Advanced Architecture, DTS community, System Administrator community).

• Testing IGEL versions and desktop devices for stability.
• Provides operational support for IGEL thin client software and solutions.
• Supports desktop technology for new projects. Participates, as needed, in technical implementation projects.
• Works closely with enterprise personnel to coordinate the implementation and ongoing support of systems used to support corporate.
• Coordinates sharing of best practices and policies and procedures.
• Participates in activities which improve departmental and organizational performance.
• Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles.
• Assists in training of team members and IGEL field admins.
• Adheres to and supports HCA IT&S standards, policies, and procedures.
• Maintains and protects confidentiality with regard to all aspects of patient care.
• Adheres to Code of Conduct and Mission and Value Statement.
• Mentors team members through Team Lead role.
• Provides monthly MOR metrics reporting to department manager.
• Other duties as assigned.

• Bachelor’s degree preferred.
• Minimum three to five years of relevant experience required.

• Must have excellent customer service skills; a passion for serving others.
• Team oriented spirit. Demonstrated excellent oral and written communication skills.
• Developed leadership skills.

• Prolonged sitting at a computer.
• Occasional moderate heavy lifting of 15 lbs. repeatedly.
• Required less than 10% local travel from corporate office to corporate office.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance,…