Senior CX Architect: GenAI & CCAI Google Cloud
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-06-02
Listing for:
Capgemini
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Capgemini is seeking an experienced Enterprise Contact Center Architect (CCAI / CES - GCP) to design and evolve large-scale contact center and customer experience ecosystems. This senior role leads CX transformations across multiple channels using innovative technologies such as Google CCAI, Conversational AI, and GenAI.
The ideal candidate will have over 20 years of IT experience, deep expertise in contact center platforms, and a proven background in enterprise CX transformation. A competitive compensation package is offered, along with a comprehensive benefits plan.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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