Continuous Quality Improvement Consultant

Product & Agile Transformation Coach

Engagement Overview
We are seeking an experienced Product and Agile Transformation Coach to support teams transitioning from project-based delivery to a product-centric operating model, and from waterfall delivery to agile ways of working.

This role will focus on coaching teams, leaders, and partners through practical, sustainable change while aligning delivery practices with organizational goals and constraints.
The coach will work alongside IT leadership, product managers, delivery teams, and governance partners to embed product-centric thinking, modern delivery practices, and
continuous improvement.

Key Responsibilities
Coach teams and leaders through the transition from project-centric to product
- oriented delivery
Support the shift from waterfall delivery models to agile and hybrid agile practices
Provide hands-on coaching to:
o Product Managers / Product Owners
o Delivery Managers / Scrum Masters
o Cross-functional technical teams
Help teams establish and refine:
o Product vision, pipelines, and roadmaps
o Outcome-based planning and metrics
o Backlog management and prioritization practices
Assess current delivery practices and recommend pragmatic improvement
approaches
Facilitate workshops and working sessions (e.g., agile fundamentals, product
mindset, team charters)
Partner with leadership to align:
o Governance and funding models
o Intake and prioritization processes
o Delivery metrics and reporting
Support teams in adapting agile practices to enterprise or public-sector
constraints
Model servant leadership, continuous improvement, and psychological safety
Provide feedback, observations, and recommendations to leadership throughout
the engagement
Required Experience & Qualifications
Demonstrated experience as an Agile Coach, Product Coach, or Delivery
Transformation Coach

Proven success coaching teams through project → product and waterfall → agile
transitions
Experience working with cross-functional technical teams (engineering, business
analysts, QA, operations, security, data)
Strong understanding of:
o Agile and lean principles
o Product management practices
o Incremental and iterative delivery models
Ability to coach at multiple levels (team, product, leadership)
Excellent facilitation, coaching, and communication skills
Comfortable working in complex, matrixed, or highly regulated environments

Preferred Experience
Experience in public sector, government, or large enterprise transformations
Familiarity with frameworks such as:
o Scrum, Kanban, XP
o SAFe, LeSS, or other scaling approaches (used pragmatically, not
dogmatically)

Experience evolving governance and funding models to support product delivery
Change management or organizational design experience
Relevant certifications (e.g., Certified Agile Coach, SAFe SPC, ICP-ACC/ATF,
PMP transitioning to agile)

Deliverables May Include
Agile and product maturity assessments
Team and leadership coaching plans
Product and delivery working agreements
Training materials and workshop outputs
Recommendations for sustained product and agile practices

Engagement Details
Role Type:
Contractor / Consultant
Duration:
Project-based, with potential extension
Work Style:
Hybrid or remote (as applicable)
Reporting To: IT / Product Transformation Leadership

Location Requirements

Candidate must be local, in Tennessee.
Candidate Must Be Local
Background Verification

Minimum Verification Requirements

Please complete the following verification with Accurate/Info Cubic upon candidate's selection.

TN Combined Counties & Statewide Search

• Address History Locator
• National Criminal Record Search
• Sex Offender Registry
• Criminal County & Statewide Search - 7 year search, based on residential address history
• Criminal Federal Search - 7 year search, based on residential address history
• Global Watch
• AKAs - Search current name and all additional names

Please review the comments section of this requisition for any additional background check requirements.

Fingerprinting

Fingerprinting
no

Requisition QA Session

Covendis can facilitate a Q&A session between a designated hiring manager and interested suppliers. Check the box if you would like to be contacted about hosting a Q&A session.

Break Out Invoice By

Breakout Invoice By PO
Type Category Qualification Description Competency Required