Onsite Service Desk Personnel - LARS Nashville, TN
Job in
Nashville, Davidson County, Tennessee, 37236, USA
Listed on 2026-06-02
Listing for:
InstantServe LLC
Full Time, Seasonal/Temporary
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Job Title: LARS Support Specialist
Location:
Nashville, TN, 37243 - Onsite
Schedule:
Monday-Friday, 8:00 AM - 4:30 PM CST
Type: 6+ months Contract
Job Description:
Seeking a LARS Support Specialist with strong application/system administration experience. This role focuses on supporting and maintaining licensing and regulatory applications, ticketing systems, and workflow configurations-not hardware or desktop support.
Key Responsibilities:
Manage and resolve LARS, Zendesk, and Service Now support tickets
Perform password resets, user setup, workflow updates, and status changes
Configure system settings, permissions, and automated workflows
Maintain application change logs and supporting documentation in Share Point
Coordinate with application teams, trainers, and QA for testing and implementation
Provide timely communication, status updates, and issue resolution
Handle daily print job logging, distribution, and issue reporting
Required Skills:
Application/System Administration experience
Zendesk, Service Now, or similar ticketing tools
Strong troubleshooting and customer support skills
Documentation and reporting experience
Knowledge of licensing/regulatory systems preferred
Proficiency in MS Excel and Word
Strong verbal and written communication skills
Education:
Bachelor's/Master's degree preferred or equivalent relevant experience.
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