Control Tower, Carrier Management Analyst

Position: Control Tower, Carrier Performance Management Analyst
The Control Tower Performance analyst is responsible for driving operational performance through KPIs, aligning with cross functional teams, and ensuring consistency and accuracy in execution from carriers, including LTP, Uber Freight (UF), and Control Tower carriers (DHL, Maersk, Fed Ex, etc.). This role blends strong program management discipline with technical insight to deliver reliable KPIs, reduce exceptions, improve carrier performance, and drive innovation across key processes and technologies.

The analyst ensures accurate data interpretation, stakeholder alignment, and timely issue resolution while proactively identifying opportunities for automation and continuous improvement. What will you do? Carrier Management & Performance Reporting
• Ensure KPIs across carriers are consistently tracked, validated, and accurately reported.
• Conduct data quality checks to ensure dashboards, performance reports, and automated metrics are reliable.
• Consolidate data into clear, leadership ready reports that highlight trends, risks, and opportunities for improvement.
• Identify reporting efficiencies and opportunities for dashboard automation or consolidation. Business Review Support
• Prepare performance content for carrier Business Reviews, including KPI trends, data validation, and improvement roadmaps.
• Coordinate with UF, SE, Procurement, and carriers to ensure alignment on performance narratives and forward looking initiatives.
• Use business review insights to identify innovation opportunities and inform future program priorities. Proactive Exception Management (PEM) & Root Cause Innovation
• Participate in monthly PEM reviews to evaluate exception trends and recurring failure modes.
• Work with UF PEM teams and Control Tower partners to determine root causes and design long term, scalable corrective actions.
• Introduce new tools, workflows, or automation triggers to reduce manual exception work and improve visibility. Control Tower Performance Management
• Performance Metric creation & tracking
• Identify trends for potential digital improvements or process redesigns to reduce recurring issues. Stakeholder Engagement Regular cross functional collaboration with:
• LTP
- Uber Freight
• Carriers (Ryder, DHL, etc.)
• Schneider Digital
• Shipping compliance
• Procurement Who does it report to? Sr Manager, Transportation Control Tower What qualifications will make you successful?
• Bachelor's Degree in Supply Chain, Operations, Logistics, Engineering, Business, or a related field preferred.
• Strong program management skills with experience owning workflows, timelines, risks, and cross functional execution.
• Analytical capability with the ability to interpret KPIs, troubleshoot data variances, and challenge reporting quality.
• Technical ability to work with dashboards, digital tools (tableau), and system troubleshooting teams.
• Experience in logistics, supply chain, transportation management, or Control Tower operations preferred.
• Strong communication and meeting facilitation skills across internal and external stakeholders.
• Demonstrated ability to drive continuous improvement and operational innovation.
• Comfortable with recurring calendar driven responsibilities and fast paced follow through requirements. What's in it for me? Schneider Electric offers a robust benefits package to support our employees, including things such as flexible work arrangements, paid family leave, 401(k)+ match, company stock option purchase+ match, and much more.  to find out more about working with us: http:// . We seek out and reward people for embracing diverse perspectives;

delivering the highest quality innovations; aspiring to build a sustainable future for everyone; getting things done with accountability, speed, integrity, and always with the customer in mind; thinking deeply and differently, challenging the status quo and learning every day; and achieving together, collaborating with trust and openness. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for Schneider Electric.

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