Senior Manager, Technical Program Management; Capacity

Oracle Cloud Infrastructure (OCI) is seeking a Senior Manager, Technical Program Management (Capacity) to lead the strategy, governance, and operations for OCI test regions. This role will standardize how testing is requested, approved, scheduled, and measured across organizations, while building the operational capability (processes, tooling, and team) to improve reliability, increase capacity visibility, and reduce the total cost of testing.

You will partner closely with engineering, SRE/operations, capacity planning, finance/Fin Ops, security/compliance, and program management to ensure test environments are used efficiently and safely, with clear accountability and transparent reporting.

• Define and implement a global governance framework for OCI testing across all test regions (policies, intake, prioritization, scheduling, SLAs, and escalation paths).
• Establish standards for environment lifecycle management (provisioning, retention, cleanup, decommissioning) to reduce waste and cost.
• Create clear decision rights and communication mechanisms across stakeholder groups (engineering, product, operations, finance).

• Help design and deliver a central test request system/tool that enables:
  • Standardized intake (what’s needed, when, duration, resource types, dependencies)
  • Approval workflows and prioritization logic
  • Scheduling/reservations and capacity visibility
  • Status tracking, audit trails, and reporting dashboards
• Partner with internal platform teams to integrate with existing OCI systems.

• Forecast demand, plan supply, and manage contention.
• Coordinate incident response and operational readiness for critical test events (e.g., launches, large-scale performance tests).

• Identify and execute opportunities to reduce total testing cost while preserving engineering velocity and quality, including doing the following.
  • Define and publish KPIs (utilization, throughput, lead time, cost per test, waste/idle %, forecast accuracy).

• Build a small, high-impact team to manage operations, intake, and capacity planning for test regions.
• Create runbooks, on-call/escalation (if applicable), and an execution rhythm (weekly prioritization, monthly performance reporting, quarterly planning).