IT Systems Administrator

Overview

The IT Systems Administrator is responsible for the reliable operation, maintenance, and security of technology systems in a K-12 environment. This role supports servers, network infrastructure, staff and students, and core software platforms used for teaching, learning, and school operations. The ideal candidate is a hands-on problem solver who understands student safety, data privacy, and instructional continuity.

• Install, configure, maintain, and monitor on-premise and/or cloud-based servers
• Support network infrastructure, including switches and wireless access points
• Assist with firewall management and system security
• Manage system updates, patching, and backups
• Ensure high availability and performance of core systems used by students and staff
• Monitor system performance and address issues before they disrupt learning
• Maintain data closets

• Administer Google Workspace (Apps, Groups, Permissions, and Security Settings, etc.)
• Manage educational and administrative software applications such as JAMF, Apple School Manager, Blackbaud, etc.
• Manage hardware-related systems (VoIP Phones, Print Management Software, etc.)
• Coordinate software updates, licensing, and vendor relationships
• Assist with classroom technology and instructional tools as needed

• Implement and maintain cybersecurity best practices appropriate for a K-12 environment
• Assist with data privacy compliance (e.g., FERPA, COPPA, state regulations)
• Monitor systems for security issues and respond to incidents

• Provide tier-2/3 technical support for staff and students when escalated
• Collaborate with teachers and administrators to support instructional technology needs
• Communicate technical concepts clearly to non-technical users
• Assist with onboarding/offboarding of staff and students as needed
• Perform other duties as determined by the Director of Technology

• Maintain accurate documentation of systems, configurations, and processes
• Participate in technology planning, upgrades, and refresh cycles
• Identify opportunities to improve reliability, efficiency, and security

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience)
• At least 3 years of experience in IT systems administration or similar role
• Experience managing:
  • Servers (Primarily Windows)
  • Network infrastructure (switches, wireless)
  • Management platforms (JAMF or similar MDM, Google Admin Console)
• Strong troubleshooting and problem-solving skills with a solutions-oriented approach
• Ability to work effectively in a school environment with students and staff

• Experience in a K-12 or educational environment
• Knowledge of student data privacy and compliance requirements
• Experience with Virtualization Platforms
• Relevant certifications (e.g., CompTIA Network+, Google Workspace Admin, JAMF)
• Basic audio-visual knowledge

• Occasional lifting of equipment (up to ~60 lbs)
• Some evening or weekend work may be required for maintenance or special events
• School-based environment with interaction with students