Learning Design Lead - AI

Become a part of our caring community

The AI Learning Design Lead plays a critical role in designing, developing, and delivering strategic learning experiences that support the organization’s AI initiatives. This role operates with a high degree of independence and collaborates across teams to ensure alignment between business goals and learning outcomes.

• Program Leadership & Stakeholder Engagement
  • Serves as the primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners.
  • Partners with the Associate Director to represent the program in executive forums, to define and provide updates on roadmap, measurement rubrics, learning prioritization, and scaling strategies.
  • Partners with the appropriate communications personnel to deliver program‑related communication to the relevant stakeholders.
  • Develop program timelines including milestones and KPIs to regularly report progress to stakeholders.
• Instructional Design and Development
  • Design and develop learning programs that build foundational AI literacy as well as advanced capabilities across the workforce.
  • Create learning pathways that help employees effectively integrate AI tools into their daily work.
  • Partner across the organization to support skilling initiatives.
• Operations & Vendor Management
  • Manage vendor relationships to ensure our program has what it needs to succeed.
  • Respond to inquiries from the AI learning mailbox, ensuring timely and professional communication.
• Budget & Reporting
  • Own the full lifecycle of the AI Learning program budget, from creation to tracking and burn management.
  • Lead all reporting efforts, including project plans, OKRs, executive dashboards, ECCs, and Steering Committee updates.
• Event Management
  • Oversee the planning and execution of all AI Learning events, ensuring high‑quality experiences that reflect the program’s values.
  • Coordinate with supporting teams while maintaining accountability for successful delivery.
• Documentation and Governance
  • Maintain strong documentation practices to ensure transparency, continuity, and informed decision‑making.
  • Develop and manage program governance materials, including committee operating guidance and program documentation.
  • Coordinate with supporting people and teams while maintaining accountability for successful delivery.

• Bachelor’s degree in instructional design, learning design or similar (or equivalent work experience).
• 2+ years of experience developing corporate learning programs related to AI, digital transformation, or emerging technologies; 5+ years of experience designing and leading large‑scale enterprise‑wide learning or skilling initiatives.
• Strong stakeholder management and cross‑functional collaboration skills with executive visibility.
• Experience owning and managing program budgets, including forecasting and tracking spend.
• Exceptional written and verbal communication skills, with the ability to engage with, present to, and influence executive stakeholders.
• Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors.
• Proven ability to plan and execute high‑impact events with attention to detail and participant experience.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Demonstrated excellence in documentation practices, including maintaining clear, consistent, and accessible program records.
• Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, and steering committee updates).
• Proficiency with productivity and collaboration tools (Microsoft Office Suite, SharePoint, Teams).

• Program management (PgMP) or project management (CAPM, PMP) Certifications.
• Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick). Experience in IT, health care, or insurance environments.
• Familiarity with project management tools (Planner, JIRA Align, MS Project or similar platforms) is a plus.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive…