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Help Desk & Eligibility Support Specialist
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-06-18
Listing for:
Software Technology, Inc.
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Software Technology, Inc. is seeking an LTSS Help Desk Agent contractor to support the implementation of a new eligibility system. Responsibilities include answering calls related to LTSS programs, tracking incident tickets, and monitoring for system issues.
The ideal candidate will have a bachelor’s degree or an associate's degree with two years of experience, along with strong technical and communication skills. This contractor role will last for nine months, involving training and gradual independence in handling help desk tasks.
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