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AI Support Engineer
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-06-18
Listing for:
TechDigital Group
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, Azure
Job Description & How to Apply Below
Mandatory Skills
- AI/ML Platforms
- Python
The role is for an AI Support Engineer responsible for operational support of enterprise AI platforms. The focus is on ensuring stability, performance, availability, and reliability of AI/ML workloads by working closely with architecture, middleware, and development teams. The position requires 8–10 years of application or platform support experience with hands‑on exposure to AI/ML environments, including AI platforms (e.g., Vertex AI or similar), LLM-based applications, RAG pipelines, AI APIs, Python scripting, and monitoring AI workloads for latency, usage, errors, and model drift.
Experience with Kubernetes and cloud-native environments is essential.
- Day-to-day operational support, incident triage and resolution related to AI APIs, model serving, pipelines, and data flows.
- Monitoring AI health, performance, quality, and cost.
- Coordinating with platform and middleware teams.
- Supporting deployment and configuration of AI services and agent frameworks.
- Performing root cause analysis.
- Maintaining runbooks, FAQs, and operational documentation.
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