Business Test Analyst

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information Systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans.

This position is full time (40 hours/week) Monday‑Friday 8am‑5pm and will be hybrid in Nashville, TN.

• Prepares and reviews test data and test matrices for system changes.
• Develops test matrices to accurately reflect changes and details expected outcome.
• Executes test cases and evaluates test results for errors.
• Reports problems through appropriate channels and suggests corrections for a successful implementation.
• Utilizes internal and external software necessary to support testing and development of skills.
• Researches and documents system problems and assists in their resolution.
• Reviews and completes various daily reports to ensure the system is performing as expected.
• Prepares written reports and analysis, including recommendations pertaining to system functionality.
• Utilizes internal and external applications for technical research of system issues.
• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications.
• Assists customers and testers with issues that arise both in production and during testing.

Required

Education:

High School Diploma or equivalent.

Required

Work Experience:

2 years of experience working in related processing support systems.

Required

Skills and Abilities:

Basic business math skills; strong verbal and written communication skills; related systems support knowledge; strong research and analytical skills; attention to detail.

Required Software and Tools: Microsoft Office.

Preferred Education: Bachelor’s degree in Business, Healthcare, Information Technology, or other job-related field.

Preferred Software and Other Tools: Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center.

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On‑site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

Equal Employment Opportunity Statement:
Blue Cross Blue Shield of South Carolina and its subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, genetic information or any other legally protected status. As a federal contractor we provide affirmative action programs and reasonable accommodations to individuals with disabilities, pregnant individuals, and others with sincere religious beliefs, provided these accommodations do not impose an undue hardship on the company.