Americas Tax Technology Group - Solutions Architect - Senior Manager

Location:

Dallas, Nashville, Chicago, Atlanta

As a member of the Americas Tax Technology Group (ATTG), you will join a technology organization dedicated to developing and maintaining innovative solutions that support our client-facing Tax professionals. ATTG collaborates closely with Tax to create digital and mobile tools designed to enhance internal operations, as well as advanced capabilities in data-driven management, workflow optimization, analytics, automation, and artificial intelligence to address current challenges and shape future opportunities.

• Ensures the architecture of solutions is aligned with the direction of the organization in terms of technology and business strategy, with clear AI value realization goals.

• Drives effective decision making to steer, harmonize and accelerate efforts within the portfolio, documents trade-offs across performance, cost, risk, and delivery timelines.

• Accountable for the solution architecture of products within the portfolio, including agentic AI and generative AI capabilities.

• Ensures the direction and implementation of a solution is true to its design; manages change appropriately through governance.

• Makes informed Build vs. Buy decisions by consistently following established evaluation processes, including model/platform assessments and vendor due diligence.

• Routes technology purchase requests through appropriate channels to ensure alignment with Global Procurement purchasing requirements.

• Ensures solution designs specify technologies & tools approved for use by Tax Quality, Risk Management & Independence, including AI safety controls.

• Collaborate with Solution Delivery Leadership (SDL) and Business Technology Leadership (BTL) to devise AI solution delivery strategy and operating model.

• Assists with mapping business technology strategy to solution strategy, including AI capability roadmaps and reusable building blocks.

• Participates in rationalization of the latest market trends, ATTG and EY Fabric capabilities, and emerging AI standards.

• Facilitates preparation of technical solution options and advises on technical and business value, including cost/performance and risk posture.

• Develops standards and reference architectures to accelerate delivery through repeatable actions, reusable components, and shared services.

• Identifies programs to deliver architectural leverage and scale through reusable components.

• Works alongside governance bodies in ATTG to form part of the organization’s overall governance picture, embedding compliance through automation and policy enforcement.

• Designs products and services for minimal human intervention in deployment and operation, including CI/CD, version pinning, and rollback strategies for agents and models.

• Ensures governance is met through automation and policy enforcement to reduce manual process gates, including traceability and guardrail logging.

• Ensures compliance with standards for solution architecture and integration of relevant building blocks already available.

• Defines robust architectures for building new applications and releases, leveraging and enhancing existing building blocks, or creating new reusable components.

• Architects agentic AI capabilities: single/multi-agent patterns, tool orchestration, planning/execution loops, episodic and long-term memory, retrieval grounding, and policy/guardrails.

• Designs multi-agent workflows: task decomposition and coordination (broadcast, hub-and-spoke, supervisor/worker), conflict resolution, shared memory, and evaluation harnesses.

• Leads enterprise-grade integration patterns: function calling/skills catalogs, event-driven flows, APIs/services, RAG pipelines, vector stores, streaming, and observability.

• Applies and promotes standards and protocols such as OpenAPI 3.1, Model Context Protocol (MCP), and agent-to-agent (A2A) patterns where applicable.

• Leverages Microsoft Azure AI Foundry capabilities (model selection, Agent Service, Agent Framework/SDK, Hosted Agents, and observability/evaluations) to deliver scalable solutions.

• Ensures…