Americas Tax Technology Group - Solution Delivery Leader - Senior Manager

Location:

Dallas, Nashville, Chicago, Atlanta

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our Clients and EY Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

The Solution Delivery Lead role is in the Solution Delivery pillar. The main function of this pillar is to develop, and test solutions created to support the Americas Tax Practice.

• Oversee the team to ensure software engineering principles are applied to the design, development, maintenance, testing, and evaluation of software and systems that meet business objectives across a broad portfolio of products and product lines.
• Contribute to the strategic, financial, and operational direction of the Application Engineering function.
• Work closely with the BTL and Product Management to define and execute the product and portfolio roadmap through the appropriate stages of the product life cycle.
• Lead the execution of the technology strategy within the portfolio, including AI (generative AI, agentic workflows, and AI-assisted development), cloud architecture, data platforms, and other emerging technology domains.
• Assess current departmental capability and maturity, and develop a continuous-improvement roadmap, including metrics and KPIs to measure team performance.
• Embrace and embed cutting-edge development accelerators, such as AI development tools and platforms, generative AI coding assistants (Git Hub Copilot and Microsoft Copilot), AI-native and spec-driven development platforms, and agentic workflow orchestration tools, to accelerate the software development life cycle.
• Develop and adopt formal development methods and tools to govern and control programs, defining and leveraging firm standards.
• Conduct ongoing market analysis to identify leading practices.
• Forecast resource needs (people, hosting, and licensing) required to deliver the product roadmap for the portfolio.
• Own and optimize team composition across product teams in the portfolio to ensure alignment with business strategy and the roadmap.
• Build relationships at all levels.
• Identify, manage, and resolve complex issues, preventing escalations where possible.
• Think strategically and identify opportunities for optimization, including reuse and process improvements.
• Manage vendor relationships, which may include hardware, software, and third-party service providers.

• Clearly articulate both problems and proposed solutions.
• Take a proactive approach to identifying issues, presenting solutions and options, and, where appropriate, leading issues through resolution.
• Prioritize personal and team workloads to best meet organizational objectives.
• Make decisions and recommend approaches based on the results of quality reviews.
• Expert knowledge of software development methodologies, including Agile and prescriptive approaches.
• Advanced knowledge of technology strategy and roadmap definition.
• Advanced knowledge of resource planning, project management, business analysis, and software testing disciplines.
• Knowledge of the relevant business domain.
• Ability to convert business and technical requirements into appropriate solutions.
• Experience working with .NET, SQL, Java, and responsive web design.
• Knowledge of how to work with supporting teams, such as infrastructure, operations, enterprise architecture, and information security.
• Technical skills:
  Expertise in large-scale systems, .NET, Azure, microservices, APIs, and responsive UI development.
• Working knowledge of generative AI and large language model technologies, including AI-assisted development tools, agentic workflows, retrieval-augmented generation (RAG), AI governance, and responsible AI practices.
• Data and cloud:
  Experience…