Americas Tax Technology Group - Solutions Architect - Senior Manager

Location:

Dallas, Nashville, Chicago, Atlanta

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As a member of the Americas Tax Technology Group (ATTG), you will join a technology organization dedicated to developing and maintaining innovative solutions that support our client‑facing Tax professionals. ATTG collaborates closely with Tax to create digital and mobile tools designed to enhance internal operations, as well as advanced capabilities in data‑driven management, workflow optimization, analytics, automation, and artificial intelligence to address current challenges and shape future opportunities.

The Solutions Architect role is part of the Architecture and Standards pillar, which designs market‑leading solutions and sets standards for ATTG. This role focuses on designing architecture that is secure, compliant, easy to monitor, and ready for production, with an emphasis on AI‑powered and AI‑integrated capabilities—including agentic and multi‑agent systems.

• Ensures the architecture of solutions is aligned with the direction of the organization in terms of technology and business strategy, with clear AI value realization goals.
• Drives effective decision making to steer, harmonize and accelerate efforts within the portfolio, documents trade‑offs across performance, cost, risk, and delivery timelines.
• Accountable for the solution architecture of products within the portfolio, including agentic AI and generative AI capabilities.
• Ensures the direction and implementation of a solution is true to its design; manages change appropriately through governance.
• Makes informed Build vs. Buy decisions by consistently following established evaluation processes, including model/platform assessments and vendor due diligence.
• Routes technology purchase requests through appropriate channels to ensure alignment with Global Procurement purchasing requirements.
• Ensures solution designs specify technologies & tools approved for use by Tax Quality, Risk Management & Independence, including AI safety controls.
• Collaborate with Solution Delivery Leadership (SDL) and Business Technology Leadership (BTL) to devise AI solution delivery strategy and operating model.
• Assists with mapping business technology strategy to solution strategy, including AI capability roadmaps and reusable building blocks.
• Participates in rationalization of the latest market trends, ATTG and EY Fabric capabilities, and emerging AI standards.
• Facilitates preparation of technical solution options and advises on technical and business value, including cost/performance and risk posture.
• Develops standards and reference architectures to accelerate delivery through repeatable actions, reusable components, and shared services.
• Identifies programs to deliver architectural leverage and scale through reusable components.
• Works alongside governance bodies in ATTG to form part of the organization’s overall governance picture, embedding compliance through automation and policy enforcement.
• Designs products and services for minimal human intervention in deployment and operation, including CI/CD, version pinning, and rollback strategies for agents and models.
• Ensures governance is met through automation and policy enforcement to reduce manual process gates, including traceability and guardrail logging.
• Ensures compliance with standards for solution architecture and integration of relevant building blocks already available.
• Defines robust architectures for building new applications and releases, leveraging and enhancing existing building blocks, or creating new reusable components.
• Architects agentic AI capabilities: single/multi‑agent patterns, tool orchestration, planning/execution loops, episodic and long‑term memory, retrieval grounding, and policy/guardrails.
• Designs multi‑agent workflows: task decomposition and…