Partner Onboarding Specialist

Why Software One?

Software One is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast‑evolving technology landscape.

Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

As a Partner Onboarding Specialist, you sit at the center of Software One’s partner‑first Cloud Desk team, focused on enabling and onboarding channel partners across all major hyperscaler platforms (Microsoft, AWS, Google Cloud, etc.). You own the partner’s initial journey from onboarding to operational readiness, ensuring each new partner is fully prepared to transact quickly and successfully across Software One’s CloudiQ platform (our integrated cloud marketplace) and direct hyperscaler marketplaces.

Acting as the key point of contact for partners during their early lifecycle, you will champion a best‑in‑class partner experience: consultative, responsive, and always thinking one step ahead. You’ll spend significant time engaging directly with partner organizations (from executives to operational teams), empowering them to thrive with our solutions and guiding them through cloud program prerequisites, platform setup, and best practices.

If you’re passionate about helping partners succeed, and you thrive in a role at the intersection of channel management, cloud platform operations, and partner enablement, this role was made for you.

Note:

Software One is an AI‑forward company. We actively use AI across our business to improve productivity, decision‑making, and outcomes, and we are intentional about hiring people who are curious, hands‑on, and eager to leverage AI as technology evolves.

• Manage & Execute Partner Onboarding:
  Lead and coordinate the end‑to‑end onboarding process for new channel partners joining Software One’s distribution‑led programs.
• Oversee all tasks from initial intake and contracting to technical platform setup: ensuring efficient, accurate, on‑schedule execution across CloudiQ and relevant hyperscaler marketplaces (Azure, AWS, GCP, etc).
• Accelerate Partner Readiness to Transact:
  Guide partners through critical prerequisites for multi‑cloud resale (e.g. Microsoft CSP enrollment, AWS partner setup, Google reseller requirements).
• Help partners meet all program requirements (IDs, contracts, compliance, credit checks) so they can transact their first sale as quickly as possible. Remove roadblocks that impede early partner success.
• Cloud Platform & Program Enablement:
  Provide hands‑on training and support for partners on Software One’s CloudiQ (our integrated cloud marketplace system) and relevant hyperscaler platforms. Ensure each partner achieves proficiency in provisioning services, managing subscriptions, and integrating consumption and billing across platforms so their transactions run smoothly. Promote the value and benefits of these platforms to encourage adoption and self‑sufficiency.
• Partner Communication & Relationship Management:
  Proactively communicate key onboarding milestones and manage partner expectations with a partner‑first mindset. Build strong relationships and trust by responding quickly to partner inquiries and ensuring they feel fully supported and confident as they begin working with Software One.
• Cross‑Functional Coordination:
  Collaborate closely with internal teams – including Channel & Direct Sales, Partner Managers, Cloud Desk Support, Sales Operations, Finance, Compliance, and Platform Product teams – to align on each partner’s onboarding progress and needs. Orchestrate activities like legal/finance approvals, credit setup, technical configuration and ensure every stakeholder executes their part within SLA…